We want you to be completely satisfied with your purchase, and we understand that sometimes it's necessary to return or exchange an item. That's why we offer free returns within 30 days of the original purchase date and provide a return label for your convenience.
To be eligible for a return, the item must be in its original, unused condition and accompanied by the original packaging and receipt or proof of purchase. To initiate a return, please contact us at hello@saulelabel.com with your order number and reason for return. We'll provide you with a return label and further instructions on how to proceed. Once we receive your returned item, we'll inspect it to ensure that it meets our return policy requirements. If everything is in order, we'll issue a refund to your original method of payment. Refunds may take several business days to process, depending on your financial institution. The easiest way to exchange for another item is to return the item you have, then, once your return is accepted and you have been credited, make a separate purchase for the new item. For more details about our return or exchange policy, please visit saulelabel.com/policies/refund-policy
